Shipping policy
Shipping Locations
We currently ship to USA, Australia, UK, Canada & Europe.
International orders may be subject to import duties, taxes, and customs fees charged by the destination country. These charges are the responsibility of the recipient.
Shipping Rates
USA:
Orders Over $175 USD: Free Express.
Orders Under $175 USD: $13 USD Standard, $23 USD Express.
Australia
Orders Over $250 AUD: Free Express.
Orders Under $250 AUD: ~$8 AUD Standard, ~$12 AUD Express (calculated at checkout).
UK:
Orders Over £140 GBP: Free Express.
Orders Under £140 GBP: £13 GBP Standard, £20 GBP Express.
Canada:
Orders Over $250 CAD: Free Express.
Orders Under $250 CAD: $19 CAD Standard, $33 CAD Express.
Europe:
Orders Over €150 Euro: Free Express.
Orders Under €150 Euro: €16 Euro Standard, €25 Euro Express.
Delivery Timeframes
Australia:
1-3 business days Express.
2-5 business days Standard.
USA:
4-7 business days Express.
5-8 business days Standard.
UK:
4-6 business days Express.
5-7 business days Standard.
Canada:
4-8 business days Express.
5-9 business days Standard.
Europe:
5-9 business days Express.
6-12 business days Standard.
Delivery times will be lower end in major cities, and higher end for remote & regional locations. Please note that shipping time begins once your order has been dispatched.
Dispatch
Orders are dispatched within 24 hours of being placed.
Custom-sized rings require an additional 5-10 days of production before dispatch.
Once your order has been shipped, you’ll receive an email with tracking details.
Address Accuracy
Please ensure your shipping address is correct at checkout.
If you notice an error, contact us immediately. Once an order has been dispatched, we’re unable to change the delivery address.
Lost or Delayed Parcels
If your parcel appears delayed or lost, contact us and we’ll assist in resolving the issue with the courier.
We are not responsible for parcels marked as delivered by the carrier.